Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@kaiph.com
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Frequently Asked Questions (FAQs) – Kaiph Cosmetics
At Kaiph Cosmetics, we’re here to help you make informed decisions about your skincare journey. Below, we’ve answered some of the most common questions our customers have. If you don’t find what you’re looking for, feel free to reach out to us at support@kaiph.com or chat with our Customer Support team. We’re always happy to assist!
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
FAQs
Q: What makes Kaiph Cosmetics different from other skincare brands?
At Kaiph Cosmetics, we combine science-backed formulations with luxurious, skin-loving ingredients. Our products are designed to deliver visible results while being gentle on your skin. We prioritize sustainability, cruelty-free practices, and clean beauty, ensuring our products are safe for you and the planet.
Q: Are your products free from harmful chemicals like parabens and sulfates?
Yes! All Kaiph Cosmetics products are free from parabens, sulfates, phthalates, and other harmful additives. We believe in clean beauty that nurtures your skin without compromising your health.
Q: Are your products vegan and cruelty-free?
Absolutely! Kaiph Cosmetics is proud to be a 100% vegan and cruelty-free brand. We never use animal-derived ingredients, and our products are never tested on animals.
Q: What kind of ingredients do you use in your products?
We use a blend of scientifically proven ingredients and natural extracts to create effective, high-performance skincare. Our formulations include powerhouse ingredients like hyaluronic acid, retinol, niacinamide, and plant-based antioxidants to address various skin concerns.
Q:Are your products suitable for sensitive skin?
Yes! Our products are formulated to be gentle yet effective, making them suitable for all skin types, including sensitive skin. However, we always recommend doing a patch test before using a new product.
Q: Do you use fragrance in your products?
We avoid using synthetic fragrances in our products to minimize the risk of irritation. Any subtle scents you notice come from natural essential oils or the ingredients themselves.
Q: Do you offer products for acne-prone skin?
Yes! Our Acne Relief Collection is specifically designed to target acne and prevent breakouts. Key ingredients like salicylic acid, tea tree oil, and niacinamide work together to unclog pores, reduce inflammation, and promote clear skin.
Q: Can your products help with anti-aging?
Absolutely! Our Age-Defying Collection features products infused with retinol, peptides, and antioxidants to reduce fine lines, wrinkles, and dark spots while boosting collagen production for firmer, younger-looking skin.
Q: Do you have products for dry or dehydrated skin?
Yes! Our HydraGlow Collection is packed with hyaluronic acid, ceramides, and nourishing oils to deeply hydrate and restore your skin’s natural moisture barrier.
Q: How do I know which product is right for my skin type?
You can also reach out to our Customer Support team for personalized recommendations. identify your skin type and concerns. Based on your results, we’ll suggest the best products for your needs.
Q:How should I incorporate your products into my skincare routine?
Start with a basic routine: cleanser, toner, treatment, and moisturizer. For example:Morning: Cleanser → Vitamin C Serum → Moisturizer → SPFNight: Cleanser → Retinol Serum → Night CreamEach product comes with detailed instructions, and you can find suggested routines on our website.
Q: How long will it take to see results?
Results vary depending on the product and your skin type. Most customers notice visible improvements within 4 to 6 weeks of consistent use. For best results, use as directed and be patient—your skin will thank you!
Q: What kind of testing do your products undergo?
All Kaiph Cosmetics products undergo rigorous testing to ensure safety and efficacy. This includes in vitro testing, toxicological assessments, and clinical trials on volunteers. We comply with international safety standards to deliver products you can trust.
Q: Are your products hypoallergenic?
While our products are formulated to be gentle and suitable for all skin types, we cannot guarantee they are 100% hypoallergenic. Individual sensitivities can vary, so we always recommend patch testing new products before full application.
Q: Where do you ship?
We currently only ship in Pakistan! Check our Shipping Policy for details on delivery times and fees.
Q: How long does shipping take?
Shipping times vary by location. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days. You’ll receive a tracking number once your order ships.
Q: Do you offer free shipping?
Yes! We offer free shipping on orders over RS 7500. Check our website for more details.
Q:What is your return policy?
We offer a 10-day satisfaction guarantee. If you’re not happy with your purchase, you can return unopened products within 10 days for a full refund or exchange. Please see our Returns Policy for more details.
Q:How do I initiate a return?
Contact our Customer Support team at support@kaiph.com 0r Whatsapp with your order number and reason for return. We’ll guide you through the process.
